Answers to Your Questions

Tryvex delivers high accuracy in extracting transaction data from PDF bank statements. Our AI has been trained on thousands of statement formats from banks across Australia and internationally. We accurately capture dates, amounts, descriptions, and transaction types. For scanned documents, accuracy depends on scan quality, but we consistently deliver professional-grade results.

Tryvex supports statements from all major Australian banks including Commonwealth Bank, NAB, ANZ, Westpac, Bendigo Bank, Suncorp, Bank of Queensland, and many more. We also support international bank statements in English. Our AI adapts to different bank formats automatically, so you don't need to configure anything - just upload your PDF.

Absolutely. Security is our top priority. All data is processed and stored in Australian data centres. Data is encrypted in transit and at rest via Google Cloud Platform security. Two-factor authentication is available via authenticator app rolling codes. Your documents are never shared with third parties.

Yes, Tryvex processes both digital PDF statements and scanned paper documents. For best results with scanned statements, we recommend a scan resolution of at least 300 DPI. Our AI can handle slightly skewed or imperfect scans, though clearer scans will produce more accurate results.

You can export extracted data to Excel (.xlsx) or CSV format. Excel exports include formatted columns ready for analysis, while CSV provides maximum compatibility with other software. Both formats support all extracted data including dates, amounts, descriptions, and transaction types.

Most statements are processed in seconds per page. A typical 12-page monthly statement takes around 30 seconds. For larger files, our background processing handles documents efficiently - you can upload multiple statements and continue working while they process. You'll receive a notification when processing is complete.

Yes, Tryvex supports batch processing. You can upload multiple PDF files simultaneously. Our matter-based organisation system keeps documents grouped by case and account, so you can manage large volumes of statements across multiple matters efficiently.

Tryvex automatically detects when a single PDF contains statements from different periods or accounts. Our AI separates them and processes each statement individually, ensuring your data is properly organised without manual intervention.

Yes, you can upload password-protected PDF bank statements. Simply enter the password when prompted, and Tryvex will unlock and process the document. The password is used only for processing and is not stored.

Tryvex offers monthly subscription plans based on the number of pages you need to process. Plans start at $110/month for 400 pages. Base plan pages reset each billing cycle, but you can purchase add-on page credits that never expire and roll over. All plans include the same accuracy and features - the only difference is volume. Check our pricing page for current plans.

Yes, we offer a free trial so you can test Tryvex with your own bank statements before subscribing. No credit card is required to start. This lets you verify the accuracy and workflow works for your specific needs.

Yes, our Business and Custom plans support multiple users. You can invite team members and control their access permissions. Team members can collaborate on the same matters while maintaining security through granular access controls.

Your uploaded PDFs and extracted data remain securely stored in your account until you delete them. You can download your data at any time. We don't automatically delete your documents, giving you flexibility to revisit historical matters when needed.

Yes, many legal professionals use Tryvex-extracted data for court submissions and evidence. Our high accuracy rate and consistent extraction make the data reliable for professional use. We recommend always verifying critical transactions against source documents, as you would with any extracted data.

All plans include email support with responses typically within one business day. Business plans receive priority support. Custom plans include dedicated account management and can include training sessions for your team. We also provide documentation and guides to help you get the most from Tryvex.

Getting started is simple: sign up for a free trial, upload your first PDF bank statement, and see the extracted data in minutes. No complex setup or training required. If you have questions, our support team is ready to help you get up and running.